Our Garage Door Advocacy Approach

Our Commitment to Customer Satisfaction

At Ross Garage Doors, customer satisfaction is our top priority. We work closely with each client to understand their specific requirements and budget. Our team takes pride in delivering tailored solutions that not only meet but exceed our customers' expectations. Whether you need a roller door installation, maintenance, or repair, we're here to provide you with reliable and cost-effective services.

For those searching for trusted garage door experts with over 40 years of experience, Ross Garage Doors is the answer. Our team's dedication to quality and customer satisfaction has made us a leading choice in the industry. When you choose us, you're choosing a name synonymous with reliability, durability, and excellence.

RGD aims to work directly with the owner but equally collaborate with their Architects/Designers and Builders as required to achieve the following

delivering the right and beautiful Garage Door with trusted suppliers that enhances the look of anyhome or building (new or a renovation upgrade) .
functionality
longevity.
On Site Service and managed On Site Installation.
on time and on budget through planning - build - and final completion.
procurement consultancy and supply options to the Garage Door Industry.

We constantly work in R&D and procurement with all major Garage Door Manufacturers and Suppliers domestically with a vision to provide the latest options in Garage Doors with respect to

style, trends and varied materials
building construction codes requirements
acoustics
advise on maximum height (walk through height) and width options to accomodate existing site conditions or possible design intrusions.
Rising costs, budgets and pricing impacts in order to still achieve the desired result without compromise.

The many varying door types and weight of cladding materials see lifting systems being recommended on a case by case basis. We will modified the scope accordingly

Initial Contact.

Our service from past experience aims to meet the fundamental needs and objectives of all our end customers of all Garage Door solutions.

Our reputation in the industry proves we will act on behalf of all involved to achieve the desired outcome in assessing, designing and recommending for the best garage door option for any project or home in style, functionality and on site timing.

Understanding our Clients Objectives.

Our services start with our customers intent, focus and budget to achieve the best end result.

Our designs and range options aim to achieve this, on time and respecting budgets.

We strive to provide excellent customer service to ensure that the value of our clients entrust with us with adding value to their homes is never compromised.

Working with our Clients.

The importance of any garage door in adding value to any home or building must meet the following criteria’s

Garage Door systems that enable the desired end result of a new build or existing home renovation
Increase the value of the home in appearance yet still remain functional in acceptable clearance requirements.
Respect and adapt to new building methods, materials and energy ratings with standard and non standard door types designs.
Provide the appropriate advice at point of sale, on site and for the future servicing requirements for the life of the garage door and automation.
Consult constantly with suppliers and industry professionals to meet our client’s expectations.
meeting budget measures, timing and availability of any custom garage door options to enhance value of any streetscape or design